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The following FAQs (Frequently asked Questions) come from CAM Assist users. They may provide first-step answers to your questions or issues. If you can’t find the answer to your question/issue here, please contact Product Support.

This page contains the following questions (with accompanying answers):

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Installing CAM Assist

What should I do if I encounter the ‘Windows protected your PC’ blue dialog during plug-in installation?

Expand
titleClick here to show/hide the answer

This is not an issue. 

Please take the following steps:

  1. Click the underlined More info.

image-20240531-103524.pngImage Added
  1. Click Run anyway to proceed with the installation.

Image Added

The CAM Assist installation will now continue (see How to Install CAM Assist).

How to correct the installation directory for CAM Assist?

Expand
titleClick here to show/hide the answer

If you have multiple versions of NX installed on your computer and need to ensure that CAM Assist works on a specific supported version (such as NX 2206.9140), you can take the following steps to remove the CAM Assist plug-in from other installations:

  1. Locate the custom_dirs file for the NX version want to remove for CAM Assist. 

    • For example, if you want to remove CAM Assist from NX2306, find the following file:  C:\Program Files\Siemens\NX2306\UGII\menus\custom_dirs.dat

  2. Open the custom_dirs file and scroll to the bottom of the file.

  3. If found, delete the following text from the bottom of the custom_dirs file: C:\Program Files (x86)\CloudNC\Siemens NX\Add-ins\CloudNC CAM Assist

  4. Additionally, to ensure that CAM Assist is installed and active on the desired version of NX (such as NX 2206)

    1. You need to add the path to the CAM Assist plugin to the custom_dirs file for that version.

    2. Locate the custom_dirs file for NX 2206 then add the path to the CAM Assist plugin at the bottom of the file.

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General Questions

What is CAM Assist

...

Expand
titleClick here to show/hide the answer

Users can specify obstructions by selecting the part as the model and then choosing additional obstructions within the setup (as shown in the screenshot to the right).

image-20240531-133446.png

Installing CAM Assist

What should I do if I encounter the ‘Windows protected your PC’ blue dialog during plug-in installation?

...

titleClick here to show/hide the answer

This is not an issue. 

Please take the following steps:

...

  1. Click the underlined More info.

...

  1. Click Run anyway to proceed with the installation.

...

The CAM Assist installation will now continue (see How to Install CAM Assist).

How to correct the installation directory for CAM Assist?

Expand
titleClick here to show/hide the answer

If you have multiple versions of NX installed on your computer and need to ensure that CAM Assist works on a specific supported version (such as NX 2206.9140), you can take the following steps to remove the CAM Assist plug-in from other installations:

  • Locate the custom_dirs file for the NX version want to remove for CAM Assist. 

    • For example, if you want to remove CAM Assist from NX2306, find the following file:  C:\Program Files\Siemens\NX2306\UGII\menus\custom_dirs.dat

  • Open the custom_dirs file and scroll to the bottom of the file.

  • If found, delete the following text from the bottom of the custom_dirs file: C:\Program Files (x86)\CloudNC\Siemens NX\Add-ins\CloudNC CAM Assist

  • Additionally, to ensure that CAM Assist is installed and active on the desired version of NX (such as NX 2206)

  • You need to add the path to the CAM Assist plugin to the custom_dirs file for that version.

  • Locate the custom_dirs file for NX 2206 then add the path to the CAM Assist plugin at the bottom of the file.