Versions Compared

Old Version 2

changes.mady.by.user Kevin Strider (Unlicensed)

Saved on

compared with

New Version Current

changes.mady.by.user Sahand Malek

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

The following FAQs (Frequently asked Questions) come from CAM Assist users. They may might provide first-step answers to your questions or issues.
If you can’t find the answer to your question/issue here, please contact Product Support.

...

This page contains the following questions (with accompanying answers):

Table of Contents
minLevel2
maxLevel3
outlinefalse
styledisc
typelist
printabletrue

...

Installing CAM Assist

How do I install CAM Assist?

Expand
titleClick here to show/hide the answer

For step-by-step instructions, refer to Installing CAM Assist.

How to correct the installation directory for CAM Assist?

Expand
titleClick here to show/hide the answer

If you have multiple versions of NX installed on your computer and need to ensure that CAM Assist works on a specific supported version (such as NX 2206.9140), you can take the following steps to remove the CAM Assist plug-in from other installations:

  1. Locate the custom_dirs file for the NX version want to remove for CAM Assist. 

    • For example, if you want to remove CAM Assist from NX2306, find the following file:  C:\Program Files\Siemens\NX2306\UGII\menus\custom_dirs.dat

  2. Open the custom_dirs file and scroll to the bottom of the file.

  3. If found, delete the following text from the bottom of the custom_dirs file: C:\Program Files (x86)\CloudNC\Siemens NX\Add-ins\CloudNC CAM Assist

  4. Additionally, to ensure that CAM Assist is installed and active on the desired version of NX (such as NX 2206)

    1. You need to add the path to the CAM Assist plugin to the custom_dirs file for that version.

    2. Locate the custom_dirs file for NX 2206 then add the path to the CAM Assist plugin at the bottom of the file.

Where is the CAM Assist menu?

Expand
titleClick here to show/hide the answer

  1. If you don't see the ‘CAM Assist’ menu, try opening a part first then see if the ‘CAM Assist’ menu is visible.

image-20240712-161214.pngImage Added

  1. If the CAM Assist menu is still not visible, take the following steps:

    1. Right-click on the menu bar.

    2. Select Customize…

    3. The Customize dialog is displayed (see the image to the right).

    4. Select the Tabs/Bar tab

    5. Ensure the CAM Assist option is checked.

    6. Close the Customize dialog

image-20240618-104107.pngImage Added

How do I uninstall CAM Assist?

Expand
titleClick here to show/hide the answer

For step-by-step instructions, refer to How to Uninstall CAM Assist.

...

CAM Assist administration

How to reset the permissions for CAM Assist?

Expand
titleClick here to show/hide the answer

Take the following steps:

  1. Locate the file:

    • C:\Program Files\Siemens\NX2206\UGII\menus\custom_dirs.dat

  2. Right-click on the file and select Properties.

image-20240607-075140.pngImage Added

In the ‘Properties’ dialog:

  1. Open the Security tab (see the screenshot to the right).

  2. Click Advanced.

image-20240531-125715.pngImage Added

Adding a User:

  1. Type a valid username in the box and click Check Names.

  2. Click on the added user and ensure they have the relevant permissions

    • The user needs ‘Write’ access to the file.

  3. With the relevant permissions set, click OK.

image-20240531-130013.pngImage Added

Where is CAM Assist’s Log file?

Expand
titleClick here to show/hide the answer

The CAM Assist Log file is at the at the following location: 

C:\Program Files (x86)\CloudNC\Siemens NX\Add-ins\CloudNC CAM Assist\install-log.txt

You will find the log files of your CAM Assist sessions and runs: 

C:\ProgramData\CloudNC Ltd\CAM Assist\logs

What network access is required for CAM Assist to function properly?

Expand
titleClick here to show/hide the answer

CAM Assist requires HTTPS and HTTP2 requests on port 443.

As a minimum, the following network access is required:

...

Using CAM Assist

How to set obstructions in CAM Assist?

Expand
titleClick here to show/hide the answer

Users can specify obstructions by selecting the part as the model and then choosing additional obstructions within the setup (as shown in the screenshot to the right).

image-20240531-133446.pngImage Added

I've selected a tool library and CAM Assist says its "analyzing" the toolset, but it doesn't load the tool library. What do I do?

answer)
Expand

You need to wait for a response from the server.
Due to the manner in which the NX Open API works, even when the response is ready, CAM Assist is unable to update the UI. You need to do something manually to force the

UI to refresh, such as keep moving a slider or switching to other tabs and back.

...

General questions

What is CAM Assist?

Expand
titleClick here to show/hide the answer

CloudNC's 'CAM Assist' is a cloud-based software solution for CAM programming of 3-Axis and 3+2 Axis prismatic parts.

CAM Assist is currently available as an add-on to users on macOS or Windows with a Fusion 360 license.

CAM Assist can instantly produce machining strategies, support reduction in CAM programming time, enable resource efficiency, and support new CAD/CAM users with onboarding.

What languages are supported by CAM Assist?

Expand
title(Click here for to show/hide the answer)

Currently, CAM Assist supports only those characters associated with the English language.

Should I always review CAM Assist recommendations?

Expand
title(Click here for to show/hide the answer)

Our recommendation is to treat CAM Assist as your junior CAM programmer. It is a very powerful and smart tool, but as the name suggests, it is CAM Assist. Therefore, you are ultimately responsible for the final result. Therefore, please always review each toolpath and the result.

...

Is CAM Assist ITAR-Compliant?

Expand
titleClick here to show/hide the answer

Currently, CAM Assist for NX is not ITAR-compliant as we are still in the beta testing phase.
We are actively evaluating this aspect to ensure compliance in the near future. We strongly advise against testing CAM Assist on parts or environments subject to ITAR guidelines.

Does CAM Assist store my parts?

Expand
titleClick here to show/hide the answer

No, CAM Assist does not store your parts. We adhere to strict data protection and compliance protocols.

Does CAM Assist learn from my CAM programming?

Expand
titleClick here to show/hide the answer

As part of the beta program, we engage with users of varying machining and CAM programming expertise to gather feedback.
CAM Assist itself does not possess learning or reinforcement capabilities; instead, learning occurs through communication with our team and sharing feedback.

Does CAM Assist support turning operations?

Expand
title(Click here to show/hide the answer

Currently, CAM Assist is only available for milling operations in NX.

Can I use CAM Assist in a custom environment in NX?

This is not an issue.  Please follow the instructions here. 
Expand
titleClick here to show/hide the answer)

We understand that many users operate in custom environments; our team is actively addressing this requirement.
Please refer to the release notes and the latest download page to stay updated on whether this feature has been released yet.