FAQs

The following FAQs (Frequently asked Questions) come from CAM Assist users. They may provide first-step answers to your questions or issues.
If you can’t find the answer to your question/issue here, please contact Product Support.

This page contains the following questions (with accompanying answers):

Installing CAM Assist

What should I do if I encounter the ‘Windows protected your PC’ blue dialog during plug-in installation?

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This is not an issue.

Please take the following steps:

Click the underlined More info.

Click Run anyway to proceed with the installation.

The CAM Assist installation will now continue (see How to Install CAM Assist).

How to correct the installation directory for CAM Assist?

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If you have multiple versions of NX installed on your computer and need to ensure that CAM Assist works on a specific supported version (such as NX 2206.9140), you can take the following steps to remove the CAM Assist plug-in from other installations:

Locate the custom_dirs file for the NX version want to remove for CAM Assist.
- For example, if you want to remove CAM Assist from NX2306, find the following file: C:\Program Files\Siemens\NX2306\UGII\menus\custom_dirs.dat
Open the custom_dirs file and scroll to the bottom of the file.
If found, delete the following text from the bottom of the custom_dirs file: C:\Program Files (x86)\CloudNC\Siemens NX\Add-ins\CloudNC CAM Assist
Additionally, to ensure that CAM Assist is installed and active on the desired version of NX (such as NX 2206)
1. You need to add the path to the CAM Assist plugin to the custom_dirs file for that version.
2. Locate the custom_dirs file for NX 2206 then add the path to the CAM Assist plugin at the bottom of the file.

CAM Assist administration

How to reset the permissions for CAM Assist?

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Take the following steps:

Navigate to the folder:
- C:\Program Files\Siemens\NX2206\UGII\menus
Right-click on custom_dirs.dat (custom_dirs) - see the screenshot to the right.
In the pop-up menu, select Properties.

In the ‘Properties’ dialog:

Open the Security tab (see the screenshot to the right).
Click Advanced.

Adding a User:

Type a valid username in the box and click Check Names.
Click on the added user and ensure they have the relevant permissions
- The user needs ‘Write’ access to the file.
With the relevant permissions set, click OK.

Where is CAM Assist’s Log file?

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The CAM Assist Log file is at the at the following location:

C:\Program Files (x86)\CloudNC\Siemens NX\Add-ins\CloudNC CAM Assist\install-log.txt

General questions

What is CAM Assist

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CloudNC's 'CAM Assist' is a cloud-based software solution for CAM programming of 3-Axis and 3+2 Axis prismatic parts.

CAM Assist is currently available as an add-on to users on macOS or Windows with a Fusion 360 license.

CAM Assist can instantly produce machining strategies, support reduction in CAM programming time, enable resource efficiency, and support new CAD/CAM users with onboarding.

What languages are supported by CAM Assist?

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Currently, CAM Assist supports only those characters associated with the English language.

Should I always review CAM Assist recommendations?

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Our recommendation is to treat CAM Assist as your junior CAM programmer. It is a very powerful and smart tool, but as the name suggests, it is CAM Assist. Therefore, you are ultimately responsible for the final result. Therefore, please always review each toolpath and the result.

How to set obstructions in CAM Assist?

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Users can specify obstructions by selecting the part as the model and then choosing additional obstructions within the setup (as shown in the screenshot to the right).