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The following FAQs (Frequently asked Questions) come from CAM Assist users. They may provide first-step answers to your questions or issues. If you can’t find the answer to your question/issue here, please contact Product Support.

This page contains the following questions (with accompanying answers):

What is CAM Assist

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CloudNC's 'CAM Assist' is a cloud-based software solution for CAM programming of 3-Axis and 3+2 Axis prismatic parts.

CAM Assist is currently available as an add-on to users on macOS or Windows with a Fusion 360 license.

CAM Assist can instantly produce machining strategies, support reduction in CAM programming time, enable resource efficiency, and support new CAD/CAM users with onboarding.

What languages are supported by CAM Assist?

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Currently, CAM Assist supports only those characters associated with the English language.

Should I always review CAM Assist recommendations?

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Our recommendation is to treat CAM Assist as your junior CAM programmer. It is a very powerful and smart tool, but as the name suggests, it is CAM Assist. Therefore, you are ultimately responsible for the final result. Therefore, please always review each toolpath and the result.

What should I do if I encounter the ‘Windows protected your PC’ blue dialog during plug-in installation?

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This is not an issue. 

Please take the following steps:

  1. Click the underlined More info.

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  1. Click Run anyway to proceed with the installation.

The CAM Assist installation will now continue (see How to Install CAM Assist).

How to reset the permissions for CAM Assist?

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Take the following steps:

  1. Navigate to the folder:

    • C:\Program Files\Siemens\NX2206\UGII\menus

  2. Right-click on custom_dirs.dat (custom_dirs) - see the screenshot to the right.

  3. In the pop-up menu, select Properties.

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In the ‘Properties’ dialog:

  1. Open the Security tab (see the screenshot to the right).

  2. Click Advanced.

image-20240531-125715.png

Adding a User:

  1. Type a valid username in the box and click Check Names.

  2. Click on the added user and ensure they have the relevant permissions

    • The user needs ‘Write’ access to the file.

  3. With the relevant permissions set, click OK.

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Where is CAM Assist’s Log file?

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